Contact information
Returns, Replacements & Support
At Battalion Apparel, we stand behind the quality and craftsmanship of our products. If you’re not completely satisfied, we’re committed to making it right. We offer returns, replacements, and assistance for up to 30 days from the date of delivery.
Eligible Returns & Replacements:
-
Items must be unused, unwashed, and unworn
-
Must include all original tags and packaging
-
Must be returned in the same condition as received
-
Customized, final sale, or promotional items are not eligible
Need Help with a Return or Replacement?
Email support@battalionapparel.com for any issues with your order. Our team will guide you through the return or exchange process and provide a prepaid return label—you won’t pay return shipping.
Once your item is received and inspected, a refund or replacement will be issued within 7–10 business days.
Other Ways to Reach Us
-
For questions about existing orders, contact orders@battalionapparel.com
-
To inquire about custom unit merchandise for reenacting groups, forts, historical sites, or fife & drum corps, reach out to units@battalionapparel.com
-
For any general assistance, including returns and replacements, email support@battalionapparel.com
We’re honored to serve a community that values history, quality, and authenticity. Thank you for being part of the Battalion.